For support, product questions, bug reports, partnership requests, and legal notices, email us at info@fileswitch.online.
When contacting support about a conversion, include the tool name, file type, browser, approximate time of the issue, and any error message you saw. Do not send sensitive files by email unless we specifically ask for them.
info@fileswitch.online
Tool issues
Tell us which converter you used, the input/output format, and what happened.
Feature ideas
Send requests for new converters, CV templates, or workflow improvements.
Response expectations
We review incoming messages as soon as possible. Clear details help us understand the issue faster and improve the service for other users.
Security reports
If you believe you found a security problem, email info@fileswitch.online with the affected page, steps to reproduce, and the potential impact.